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Beyond Product Planning: Micro Marketing and Store Assortment Planning 
(Part 4 of a Series)

Automation to Support Micro marketing and Store Assortment Planning

This level of planning, of course, could not be done on a large scale without today’s technology.  Micro marketing and store assortment planning require:

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Data Warehousing to gather, store, and present relevant performance information that addresses customer preferences and characteristics. Data warehouse systems allow retailers to fine-tune assortments after evaluating customers’ acceptance of product offerings.

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Data Mining to statistically uncover relevant customer trends and characteristics often “hidden” within the volume of information maintained.

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Merchandise Planning systems to allow development of subclass level unit plans.  These plans form the basis for store assortments.

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Store Group/Store Clustering systems to group stores according to store and customer characteristics.  Statistical approaches and data mining techniques help to determine the relevant characteristics for store groups.

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Store Assortment Planning systems that  help define key assortment characteristics based on the store groups.  Store assortment planning ties together the store groups and store plans to develop a “matrix” of assortments for various customer characteristics.

Giving customers what they want has never been more of a competitive advantage than it is today.  Nor has it been more achievable.

This article was first published for Retek Inc.

        
© Retail Systems & Services (2008)