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Beyond Product Planning: Where Are We Going with Merchandise Planning? (Part I of Series)

Terry J. Donofrio, President
Retail Systems and Services (RS&S)

Over the last several years, retailers have been able to enhance the capabilities and functionality of their Merchandise Planning for a number of reasons:

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Software products have been available with improved features, functionality, and technical capabilities.

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Retail companies have used these new planning tools to specifically improve and upgrade their planning processes and organizations.

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Sophisticated planning systems have helped retailers sharpen their focus on the customer and improve their micro marketing.

Overwhelmingly, retailers have come to realize that sound Merchandise Planning is the first step toward improved analysis and control. The starting point for all companies has been “Basic Product Planning,” which revolves around two fundamental capabilities:

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to generate accurate unit and dollar merchandise plans at multiple levels within the merchandise hierarchy, applying top-down and bottom-up approaches. 

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to address on-going tracking and monitoring against actual information together with re-forecasts based on recent trends. 

These “Basic Product Planning” capabilities, or techniques, are now considered industry best practices. Companies have used them to replace legacy spreadsheets or systems and have integrated them with new planning organizations and processes.  To accomplish these improvements, companies are using very flexible and customizable GUI-based planning systems.

 Now that the “Basics” are in place, where do we go from here? To compete in today’s multi-channeled environment, many retailers know they must have additional planning functionality and capabilities.  That is, they must build on their “Basic Product Planning,” integrating a number of capabilities that are becoming available. We outline these enhancements in this article and will treat each capability in more detail in subsequent articles.

        
© Retail Systems & Services (2008)